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1. Introduction
1.1 Questions. If you have any questions or concerns about our Privacy Policy, feel free to email us at [email protected], or contact
us by mail at the following address:
Upcountry Fitness
810 Kokomo Rd Ste 108
Haiku, HI 96708
1.2 Scope. This Privacy Policy applies to information we collect from you offline (e.g., when you sign up at one of our facilities or clubs) and as well as
information we collect at or through our Internet web site.
2. Information We Collect
We collect information from you when you purchase a membership from us. The information we collect includes the following:
• Name
• Home address
• Home telephone number
• Work telephone number
• Email address
• Gender
• Date of birth
* Emergency Contact Information
• For corporate sponsored program participants only: Name of Employer
• For health insurance related program participants only: Insurance Information
We also collect a limited amount of fitness, physical activity and health related information from you if you sign-up for personal training services or our Fitness Orientation service. This information (such as whether you suffer from a heart condition, dizziness, high blood pressure, and knee or back problems) helps you determine your eligibility to participate in our personal training and Fitness Orientation programs. If you participate in our training or orientation programs, we may also obtain certain measurements, height, weight and age from you. We keep this information confidential, and only disclose it to our employees who have a need to know this information.
Guests are asked to complete a Guest Fitness Profile that requests your contact information and certain demographic information. We do not share this infor mation with third parties, and use this information to track guests that use our facilities. We may also use this information to provide marketing or promotional materials to you regarding Upcountry Fitness services and products.
3. How We Use Your Information
To Provide Products, Services and Information. We use your personal information to:
• Set-up your membership
• Provide services and products to you
• Process payments for your membership, including credit card, debit card and bank account debit (ACH) transactions
• Contact you regarding your membership and for service-related announcements
• Provide you with advertisements, newsletters, promotional and other information relating to products and services that we provide or otherwise offer for
sale
4. How We Share Your Information
4.1 Providing Products, Services and Information. We may share your information with our third party service providers and agents in order to provide
you with the products and services you purchase from us, as well as newsletters and other information which we believe may be of interest to you. For
example, we use third party service providers to process credit card, debit card and bank account debit (ACH) transactions and payments, and to send out
direct mail, email and other communications to our members. Contracts with our third party service providers require them to keep your personal information
confidential.
4.2 Legal Requests or Requirements and to Prevent Harm. We reserve the right to disclose your personally identifiable information as required by law
and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on
Upcountry Fitness. We may also share information when we have a good faith belief it is necessary to prevent fraud or other illegal activity, to prevent
imminent bodily harm, or to prevent harm to Upcountry Fitness, our members or other individuals. This may include sharing information with other companies, lawyers, courts or other government entities.
4.3 Transfer in the Event of Sale or Change of Control. If the ownership of all or substantially all of our business changes or we otherwise transfer
assets relating to our business to a third party, we may transfer your personal information to the new owner to be used consistent with this Policy. In such a case, your information would remain subject to the promises made in the applicable Privacy Policy.
4.4 Corporate and Insurance Programs. If you have a corporate employer sponsored or health insurance sponsored membership, upon the request of
your employer or insurance provider, as applicable, we may share usage statistics and information, including your name, date of birth, insurance identification number and how often you use our club, email us at [email protected], or contact us by mail at the following address:
Upcountry Fitness
810 Kokomo Rd Ste 108
Haiku, HI 96708
5. Access to Your Information and Choices
You can email us a [email protected] or contact us by mail at the following address:
Upcountry Fitness
810 Kokomo Rd Ste 108
Haiku, HI 96708
You can also access certain information we have relating to your account by registering as a member at our web site www.upcountryfitness.com.
You can opt-out, update or change your information by contacting us as described above. You can also opt-out of receiving marketing and promotional emails from us by using the opt-out or unsubscribe feature contained in the emails.
6. Security of Your Information
We use industry standard physical, technical and administrative security measures to protect your information. Our employees have access to your personal information only on a need to know basis. Contracts with our third party service providers require them to keep your personal information confidential.
7. Changes to Our Privacy Policy
If we decide to change our Privacy Policy, we will post those changes on the Upcountryfitness.com web site. We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Please contact us if you would like the current version of this Privacy Policy or our Web Site Privacy Policy. Unless stated otherwise, the revisions will apply to all information we have about you and your account.
8. Questions / Contact Us
If you have any questions or concerns about our Privacy Policy, feel free to email us at [email protected] or contact us by mail at the following
address:
Upcountry Fitness
810 Kokomo Rd Ste 108
Haiku, HI 96708